Privacy policy
Makero lets kids make simple games by chatting with an AI helper called Ro. Kids are the main users, so we collect as little as we can, we never sell information, and parents stay in control. This policy explains what we collect, why, who sees it, and how a parent can see or delete it. Questions: support@makero.me.
1. Who this applies to
Parents create the account and are the account holders. Kids use Makero only through a login that their parent creates. A child cannot create an account. By creating a kid login, a parent confirms that they are the child's parent or legal guardian and gives permission for the child to use Makero and for us to handle the child's information as described here.
2. What we collect
About parents
- Email address, password (stored only in scrambled form by our login provider), and optionally your name.
- The dates and versions of the terms and this policy you accepted.
- Your decisions in the app, such as approving or removing a friend connection.
About kids (provided or created by the parent, or by the child while playing)
- A login name and a password (the parent chooses them; the password is stored only in scrambled form).
- A nickname and an avatar picture chosen from a fixed list. Nicknames are shown to other Makero kids, so we ask parents not to use a real full name.
- Optionally the child's full name (only the parent sees it, and the other kid's parent sees it when approving a friend request) and birth year.
- A friendship tag, a random code that is used to find a friend. It is not the login name.
- What the child types to Ro, the games Ro creates, the versions of each game, and any cover picture the child chooses to take of their own game.
- Game scores, how many times they played, reactions to games, badges earned, and the friend connections a parent has approved.
Technical information
- Basic logs our hosting needs to run the service and keep it safe (for example request times, errors, and the number of requests, used for abuse limits).
- We use only the cookies needed to keep a person signed in. We do not use advertising or tracking cookies, and we do not use third-party analytics that profile children.
We do not collect location, contacts, photos from the device (other than a game cover picture the child takes of their own game screen), or payment details from kids.
3. What we do not do
- We do not sell or rent personal information.
- We do not show advertising.
- We do not let kids send messages to each other. There is no chat, no comments and no free-text sharing between kids.
- We do not use kids' information to build advertising profiles.
4. How we use information
- To run Makero: sign in, create games with AI, save them, show scores and badges.
- To keep kids safe: checking what is asked of the AI and what it produces, reviewing games before they appear in Game World, limiting abuse, and investigating reports.
- To connect friends: only after the other child's parent approves.
- To improve and fix the service, using counts and logs rather than reading children's chats, except where needed for safety or to fix a problem.
- To contact the parent about the account, security or important changes.
5. Who can see what
- Private games are visible only to the child who made them and to their parent.
- Shared games are visible to the child's approved friends. The parent of a friend approves the connection; after that, sharing is between the kids.
- Game World games are visible to every signed-in Makero user. The page for a Game World game can also be seen without signing in, but it shows only the game's title, cover picture, and the maker's nickname and avatar. Playing requires an account. A Makero reviewer plays a game and may use an automatic safety scan before it is approved, and removing a game from Game World takes it out of public view.
- Scores and reactions on Game World games show the nickname and avatar of the player.
- Reviewers and administrators at Makero may see a child's game and nickname when reviewing, moderating or fixing a problem.
6. Companies that help us run Makero
We share information only with providers that process it for us and only to run the service:
- Supabase (database, sign-in and file storage).
- Vercel (website hosting).
- OpenRouter and the AI model providers it routes to (to understand a child's request, write the game, create a title and run safety checks). We ask for providers that do not keep prompts, and we send only what is needed for the request, not the child's name, login or email.
- An email sending provider (to send sign-up and password-reset emails to parents).
We may also disclose information if the law requires it, or to protect the safety of a child or of Makero.
7. AI and generated games
Games are written by AI based on what the child types. AI can make mistakes. We use automatic checks and human review for Game World, but we cannot guarantee that every game is free from errors or unsuitable content. Please tell us about anything that worries you. Please do not type personal information (real name, address, school, phone number) into Ro; the helper is told to ignore it, but it is better never typed.
8. How long we keep information
We keep information while the account is active. When a parent deletes a kid's login, we delete that child's profile, games, scores and pictures. When a parent deletes their account, we delete the parent's information and every kid under it. Some records may remain in secure backups for a short period and are then removed, and we may keep limited records where the law requires.
9. Parents' choices and rights
- See, correct or delete a child's information, and refuse further collection, by deleting the kid's login on the parent page or by emailing us. You can also delete your whole account yourself from the parent page ("Delete my account").
- Reset a child's password at any time.
- Approve, remove or block your child's friend connections.
- Download a copy of the information we hold about your family from the parent page ("Download my family's data"), or email us and we will help.
- Withdraw consent by deleting the kid's login or the account.
Depending on where you live you may have further rights under local law. Email us and we will help.
10. Security
Data is encrypted in transit. Access to each child's information is limited by database rules so that kids can see only what belongs to them or what has been shared with them. Games run in a locked-down area that cannot reach the child's account or the internet. No system is perfectly secure; if something goes wrong that affects you, we will tell you as the law requires.
11. Where information is stored
Information may be processed in countries other than where you live, by the providers listed above, with appropriate safeguards.
12. Changes
If we change this policy in a way that matters, we will tell parents by email or in the app before it applies, and we will ask again for consent where the law requires it.
13. Contact
Email support@makero.me.